We typically respond within 24 hours, Mon–Fri.
Send us a message and include your device type, OS version, and a brief description of the issue. We'll get back to you fast.
Email UsCheck your app store listing for the latest available version.
Use the subscription settings for the Apple ID or Google Play account used for your purchase. Your available subscription and cancellation options are shown by that store.
Refund requests are handled directly by Apple or Google, not by us. Visit reportaproblem.apple.com for iOS refunds, or contact Google Play support for Android. Refunds for partial billing periods are at the discretion of the platform.
Open Moves Made → Profile → Restore Purchases. This reconnects your active subscription entitlement. Make sure you're signed in with the same Apple ID or Google account used to subscribe.
Make sure you're signed into the same account on both devices and have an active internet connection. Pull down on the home screen to trigger a manual sync. If the problem persists, email us with both device types and your account email.
The Boss Score is calculated at midnight each day based on your habits completed, tasks checked off, and time blocks logged before midnight. Retroactive completions after midnight affect the next day's score. Tap the score ring on the home screen to see a full breakdown.
Yes — all core features (habits, tasks, time blocks, focus timer) work fully offline. Your data syncs automatically when your connection is restored.
Open the app → Profile → scroll to Privacy → Delete Account. This permanently removes your account and all associated data within 30 days. This action cannot be undone.
We love detailed bug reports. Email info@strategicstyleco.com with the steps to reproduce, your device model, and iOS/Android version. We aim to fix confirmed bugs in the next release.
Yes. Moves Made supports Android. For availability or device-specific help, email info@strategicstyleco.com.
Download or update the app directly from the App Store.
Open in App Store ↗